FAQs

• The Studentsafe Inbound Young Learners policy provides travel and medical insurance cover for non-New Zealand residents who will temporarily study and reside in New Zealand and will be attending a primary school or college (high school).

• The Studentsafe Inbound Learners policy provides travel and medical insurance cover for non-New Zealand residents who will temporarily study and reside in New Zealand and will be attending an adult tertiary or educational institution.

There is cover in place for the relief of unexpected, acute dental pain up to the maximum benefit limit under your policy. You may need to supply a dental report to support your claim.

However, there is no cover in place for elective treatment, oral surgery or normal dental maintenance. Normal dental maintenance includes new or replacement fillings, root canals, polishing and scaling, fitting or maintenance of braces or other dental appliances, wisdom teeth extractions unless impacted, replacement due to loss of dental bridges, restoration work, caps, crowns, precious metal costs or pins and fittings, periodontal, titanium implants or any work resulting from lack of regular dental maintenance and /or hygiene.

The emergency dental benefit is for an initial consultation for the relief of sudden and acute pain, using antibiotics, temporary dressings or extraction. We would first need to assess the claim in order to confirm coverage. If you have a wisdom tooth that has been impacted and your dentist has advised that they are unable to do the extraction on the initial visit for a valid medical reason (e.g. face/gum is swollen), then you may be able to lodge a claim for the extraction that occurs on the second visit.